Documentation Officer

CMA CGM GREECE is a wholly owned subsidiary of the CMA CGM Group, representing the interests of CMA CGM in Greece. It has currently presence in the two largest ports of Greece, Piraeus & Thessaloniki, offering 30 Line services. CMA CGM GREECE has the best solution for your cargo transport needs and offers top quality services, combining performance, reliability, and quality, through a team of motivated industry professionals.

We are seeking a self-motivated, detail-oriented and customer-focused Documentation Officer to join our Customer Care team in Piraeus office.

Responsibilities & Duties:

• Send loading confirmations to customers


• Prepare and submit local customs declarations


• Coordinate operational changes following booking or call closure


• Audit documentation for risks and escalate when necessary


• Physical and/or web printing of OBLs


• Perform pre-invoicing checks and controls


• Ensure full compliance with the “No Document, No Load” policy


• Monitor and resolve missing or incorrect cargo-in-transit updates


• Investigate and manage incorrect or missing partner code issues

Requirements & Skills:

• University Degree in Maritime and/or Business Administration or relevant Degree


• Up to 3 years in a relevant role


• Excellent verbal and written communication and negotiation skills


• Full professional proficiency in both Greek and English


• Proficient user of Microsoft Office Suite (Word, Excel, Outlook, etc.)


• Solid geographical knowledge (shipping routes, ports, etc.)


• Strong organizational skills and time management

Benefits

• Competitive remuneration package


• Career development and growth opportunities


• Private health insurance and additional benefits


• A supportive, collaborative and global-minded work environment