French & English Market-Customer Service Representative

Customer Service Representative French & English Market

Location: Athens, Greece | Remote or On-Site | Start Date: 17 October

We are looking for bilingual French & English speakers to join a dynamic customer service team in Athens. Whether you prefer working from home or on-site, this is your chance to support international clients and grow your career in a global company.

️ Application Deadlines

• Remote positions: apply before 3 October
• On-site positions: apply before 10 October
  
  
  

What Youll Do

• Manage customer inquiries via phone, email, and chat in French & English.
• Provide accurate information, resolve issues, and deliver excellent customer support.
• Escalate complex problems to the appropriate teams when necessary.
• Keep detailed records of interactions and follow company processes.
• Contribute to team targets and KPIs.
  
  
  

What We Offer

• Salary Conditions & Benefits
• 14 salaries per year (12 monthly + Easter + Summer & Christmas bonuses)
• Private health & life insurance
• Performance bonus (based on project)
• 25 days of paid annual leave
• 50 monthly meal voucher (all projects)
  
• Contract
• Permanent contract
• Full-time: 40h/week (8h/day, 5 days/week)
  
  
  

Who You Are

• Fluent in French (C1+) and confident in English (B2+).
• Strong communicator with customer-first mindset.
• Able to multitask, problem-solve, and stay calm under pressure.
• Comfortable working in a multicultural environment.
• Previous customer service experience is a plus, not a must.
  
  
  

Apply Today

Send your English CV to [email protected] and join a growing team in the heart of Athens!