Sites QMS Manager - Greece & Western Balkans

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Purpose of the job:

The Sites Quality Management System Manager ensures that the Management System applicable to the sites is adapted to the business needs, deployed, used and compliant with the Alstom/Region's referential, in relation with local EHS and E&C managers to ensure coherence of actions related to the Management System

Reports directly to:

Country Quality Director

Main Responsibilities

Deployment of Alstom Policy and QMS on sites:

• To Coordinate Alstom and Region Line processes and method & tools local deployment, together with local “Quality métiers” functions
• To ensure Process governance, Risk and Opportunity management with site interested parties
• To Provide local teams with effective support (training, day-to-day coaching) as for process application
• To Ensure Quality Management System documentation is properly managed, updated, communicated
• To Keep informed the site management team about the status of processes deployment / implementation / results
  
  

Compliance of sites QMS:

• To Ensure site QMS conformance with Alstom and Region QMS, Customer standards and ISO9001/IRIS requirements/CMMI/ECM...
• To Enhance the assessment of QMS effectiveness through Internal audit organization
• To Issue yearly internal audit planning (including workstation audits) and monitors/controls its achievement
• To Prepare, follow, and analyze QMS assessments achieved by certification bodies and main customers. Communicate about QMS improvement actions, through Quality network (site “Quality métiers” functions)
• To Ensure "Problem Solving Tool" action plan management, following findings list issued after system audits
• To ensure organization and consolidation results of Process Reviews, and site Quality Management Review
• With effective organization of internal and external audits and management of action plans resulting from them (actual progress consistent with closing deadlines)
  
  

Compliance of Suppliers:

• Developing and deploying Supplier Quality Processes and Sharing of good practices
• Strengthening Suppliers performance within the Country
• Supporting the Region to meet Supplier Quality Excellence
• Managing and evaluating supplier performance to ensure quality standards are met
• Leading cross-functional teams to address supplier quality issues
• Conducting supplier audits to drive process standardization and continuous improvement
• Collaborating with Engineering, Manufacturing, and other departments to define supplier quality parameters
  
  

Performance measurements:

• Respect of yearly Quality System event deadlines (process reviews, QMR, internal audits),
• Effective management of action plans resulting from external, internal and supplier audits (actual progress consistent with closing deadlines)
• Compliance of the Site Management System with the AT/PL requirements and other local requirements.
• Supplier Quality performances ( No of NCR, NCR closed on time, First Article Inspection Go On Time, Audit Actions Closed on time, etc)
  
  

Job Location / Mobility

Athens , with some travels and/or audits missions- within Country or Cluster

Educational Requirements

Mandatory:

• Master degree (technical or engineering)
• Experience in managing Quality tools and problem-solving tools.
  
  

Desirable

• Knowledge of railway industry (norms, certifications…) would be an asset
  
  

Experience

Mandatory:

• Quality professional background
• Quality management system, project and operation
  
  

Competencies & Skills

• Rigor, Communication, knowledge of Quality standard (ISO9001, IRIS, CMMI, ECM,...) and quality tools
• Experience in operational activities and in documentation management
• Data driven and courageous - Ability to manage teams in cross and multicultural relationships,
• Collaboration and team working,
• Experience in supplier management
  
  

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.