Italian Customer Support in Greece

Shape the Future of Customer Support – Start Your Journey in Greece!

Are you passionate about helping people and delivering exceptional service? This is your chance to grow your career in a dynamic and international environment, all while living in the beautiful and culturally rich country of Greece.

Role Overview:

As a Customer Support Specialist, you’ll act as the primary contact for users through multiple communication channels. From solving account or payment issues to answering product-related questions, you’ll ensure customers enjoy a smooth and satisfying experience every time.

Key Responsibilities:

• Respond quickly and professionally to customers via chat and email
• Troubleshoot login difficulties, account queries, and service requests
• Provide clear, empathetic, and effective solutions
• Uphold service quality and customer satisfaction standards in every interaction
• Accurately log and track all support cases
• Work closely with your teammates to enhance processes and improve overall support delivery
  
  
  

Requirements:

• Fluent in Italian (C2 level)
• Fluent in English (B2 level)
• EU Citizenship or Greek Residency Card
• 0-1 year of experience in customer support
• Strong leadership, analytical, and communication skills
• Eagerness to learn and grow
  
  
  

Why Join Us:

• Competitive Salary: We offer attractive compensation that reflects your skills and experience, recognizing and rewarding your contributions
• Performance Bonus: Be rewarded for your hard work with a performance bonus based on your achievements and results
• Health and Life Insurance: Benefit from comprehensive coverage to support your well-being.
• Remote Work: Enjoy the flexibility of working from home
• Relocation Package: Receive support if relocating to ensure a smooth transition
  
  
  

Ready to take on this exciting opportunity? Apply today, and let’s connect!