Customer Service Expert (Italian)
TopTalent Recruitment Agency
Πλήρης απασχόληση Μακρινός
Εργασία εξ αποστάσεως
Position: Customer Service Expert (Italian)
Work model: Remote/Hybrid
Location: Athens, Thessaloniki, Chania, Moschato (Multiple Locations)
Employment type: Full-time
What You Will Be Doing:
Work model: Remote/Hybrid
Location: Athens, Thessaloniki, Chania, Moschato (Multiple Locations)
Employment type: Full-time
What You Will Be Doing:
- Handling incoming phone calls, messages, and emails from customers.
- Providing information and assistance on products and the company's services
- Troubleshooting technical issues and offering solutions to customer inquiries.
- Processing warranty claims, repairs, and replacements.
- Offering product recommendations based on customer needs and preferences.
- Maintaining high customer satisfaction through professional and courteous communication.
- Excellent writing and verbal communication skills in Italian and English.
- Strong attention to detail.
- Good technical troubleshooting and problem-solving skills.
- Ability to handle unexpected changes and customer concerns with professionalism.
- Experience in customer support or technical support roles will be appreciated.
- When needed, relocation support: Flights, accommodation & housing assistance (Athens, Thessaloniki, Chania, Moschato)
- Competitive monthly salary + 2 extra salaries per year.
- Health care benefits and numerous other discounts.
- Full training on products and customer service techniques.
- Professional growth and development opportunities.
- Special events, community involvement, and social responsibility initiatives.
- Free online Greek language courses.
- State-of-the-art premises, providing a great working environment with relaxing break areas.
Πώς να εφαρμόσει
Για να υποβάλετε αίτηση για αυτήν την εργασία θα πρέπει να εξουσιοδοτήσετε στον ιστότοπό μας. Εάν δεν έχετε ακόμα λογαριασμό, εγγραφείτε.
Δημοσιεύστε ένα βιογραφικό