Salesforce Senior Manager / Manager – Program & Solution Lead

We are looking for experienced Salesforce leaders who combine program delivery expertise with deep functional and technical understanding. At Peak & Peak, you’ll lead complex Salesforce-enabled transformations across go-to-market, service, and commercial functions—designing scalable solutions and guiding clients from concept to execution.

You’ll work with international clients and cross-functional teams across Europe. Your role will span business design, technical architecture, and program delivery—requiring strong communication skills, cultural awareness, and the ability to drive outcomes in complex project environments.

• An execution-focused consultancy with deep industry and Salesforce expertise

• A hands-on role where you help shape real programs—not just frameworks

• A collaborative, low-hierarchy culture with strong individual ownership

• Direct access to clients and the chance to influence key decisions

• Flexibility to grow into roles with broader advisory, commercial, or technical focus
  

• Lead large-scale, multi-market Salesforce transformation programs from discovery to deployment

• Act as the primary point of contact for senior business and IT stakeholders

• Facilitate executive-level and cross-functional workshops across geographies

• Translate business challenges into scalable Salesforce solutions and roadmaps

• Oversee program delivery, including planning, team leadership, and quality assurance

• Align solution architecture with commercial objectives, data flows, and user journeys

• Manage cross-border collaboration between client, vendor, and delivery teams

• Contribute to proposals and pre-sales efforts, including scoping and estimation
  
  

• 8–12+ years of experience in consulting or enterprise delivery

• Proven track record leading complex, multi-stream Salesforce programs

• Experience working with international clients and multi-country teams

• Deep knowledge of Salesforce platform capabilities (Sales, Service, CPQ, Consumer Goods Cloud, etc.)
  Strong facilitation and communication skills, with the ability to bridge business and technology

• Experience in business process design, data integration, and system architecture

• Familiarity with CRM and commercial processes: sales, service, pricing, promotions

• Fluent in English; other languages (e.g. Greek, German, French) are a plus

• Salesforce certifications (e.g. Sales Cloud, Service Cloud, CPQ, Architect)

• Industry experience in Consumer Goods, Retail, Manufacturing, or Life Sciences

• Background in program or project management (Agile, hybrid, or waterfall)

• Experience working with SAP (e.g. SD, TPM, pricing) or middleware (e.g. MuleSoft)

• Exposure to analytics platforms (Tableau, Power BI, Einstein Analytics)

Peak & Peak is a consulting firm dedicated to the digitalization of marketing, commerce, sales, and service sectors. We offer tailored optimizations through technology, providing services that range from strategic consulting to comprehensive solution implementation.

While our approach is technology-independent, we primarily utilize Salesforce solutions for implementation, as we are an official Salesforce partner. Our clientele includes organizations of varying sizes, and our operations are headquartered in Mannheim, with additional locations in Saarbrücken, Berlin, Switzerland, Lisbon, Évora (Portugal), London, Greece, and New York. Our primary focus is serving medium-sized enterprises within the DACH region and globally.

Our project portfolio spans multiple industries, with particular emphasis on the following sectors, which share common operational processes:

• Consumer Goods Industry

• Healthcare & Life Sciences

• Manufacturing Companies

Moreover, we have developed a specialization in the NGO sector, successfully executing numerous projects for non-profit organizations.

To effectively address our client's challenges in digitalization, our team of over 80 experts is organized into specialized competency groups. We operate in an agile environment on projects and provide substantial expertise in the following areas:

• Architecture & Development

• Consulting

• Operations & Delivery

• Operations Excellence & Managed Services