IT Support Assistant

MAS S.A.
Πλήρης απασχόληση
Αθήνα

We are seeking a proactive and solutions-driven IT Support Assistant to join our team. If you're passionate about technology and thrive in dynamic environments, this is a great opportunity to contribute to our company's tech infrastructure and support a growing team.



Key Responsibilities:




  • Serve as the first point of contact for IT-related queries via our helpdesk.

  • Diagnose and resolve hardware, software, and system issues promptly.

  • Set up, configure, and maintain computer systems, laptops, and peripherals.

  • Maintain up-to-date IT documentation, including inventory records and manuals.

  • Assist in network and server administration tasks.

  • Collaborate with the IT team on the rollout and support of new tools and technologies.

  • Perform regular system updates and maintenance to ensure security and performance.

  • Provide basic training and guidance to staff on IT systems and best practices.



Requirements



  • Bachelor's degree in Information Technology or a related field.

  • Additional IT certifications are a strong plus.

  • Previous experience in a similar IT support role.

  • Hands-on experience with Microsoft 365 administration (user management, security, compliance).

  • Strong working knowledge of both Windows and Linux operating systems.

  • Familiarity with network protocols, routers, switches, and other networking equipment.

  • Excellent troubleshooting and communication skills.

  • Highly organized with great attention to detail.

  • Able to work independently and collaborate effectively with team members.


Benefits



  • Competitive salary and benefits package.

  • Private health insurance.

  • Parking Facilities.

  • Long-term career growth in the maritime and energy sector.

  • Ongoing learning and development opportunities.

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