Business Performance Analyst

METLEN (previously known as MYTILINEOS) is a global industrial and energy company operating two business Sectors: Energy and Metals that are highly interconnected and complementary, enabling synergies that unlock hidden value for the Company and significantly amplify its performance. The Company is strategically positioned at the forefront of the energy transition, while already established as a reference point for competitive green metallurgy at the European and global level. It has a consolidated turnover and EBITDA of €5,683 million and €1,080 million, respectively. At METLEN Energy & Metals, we are catalysts for a sustainable future, positioned at the forefront of the energy transition while being a reference point for competitive green metallurgy at both the European and global levels. We are a global industrial and energy company operating across two highly interconnected and complementary sectors: Energy and Metals. With a consolidated turnover of €5,683 million and an EBITDA of €1,080 million, along with a workforce of over 7,627 dedicated individuals, we drive success through cutting-edge technology and diverse talent.

We are committed to embracing new state-of-the-art technologies and advancements, propelling us towards a cleaner, brighter tomorrow. Our positive footprint extends across five continents, creating a lasting impact. At METLEN, we foster a culture of resilience, challenge, respect, excellence, and change, empowering our diverse workforce to achieve remarkable outcomes.

We are currently seeking a Business Performance Analyst to join our Strategy & Performance team within the Energy Customer Solutions division in Athens.

Your Role Will Encompass

• Design, develop, and maintain recurring and ad-hoc performance reports and dashboards aligned with key strategic areas (Operational Excellence, Financial Health, Growth & Sustainability).
• Track and analyze retail energy KPIs, such as churn, cost-to-serve, margin per customer, acquisition cost, billing accuracy, and more.
• Partner with Finance, Sales, Customer Service, and Energy Management teams to evaluate operational and commercial performance.
• Provide insightful commentary to support monthly business reviews and senior leadership decisions.
• Analyze commercial initiatives (e.g., pricing, bundling, and channel performance) and assess load forecasting, imbalance costs, and other energy-specific metrics.
• Support the standardization of KPIs, definitions, and reporting logic across systems (CRM, Billing, ERP) to ensure consistency and data integrity.
• Identify opportunities for efficiency improvements in reporting and performance tracking.
  
  

What You Bring To The Role

• Bachelor’s degree in Mathematics, Economics, Engineering, or a related field.
• +3 years of experience in performance, strategy, or commercial analytics, preferably in the retail energy sector.
• Strong understanding of customer lifecycle management, tariff structures, billing systems, and margin analysis.
• Proficiency in Excel and Power BI or Tableau; working knowledge of SQL is a strong plus.
• Familiarity with financial reporting and accounting procedures.
• Excellent analytical, problem-solving, and communication skills.
  
  

Share The Same Value-Based Behaviors

• People & Personal growth
• Results orientation & Safety excellence
• Collaboration & Trust
• Empathy & Effective communication
• Flexibility & Adaptability
  
  

Your Benefits

• Competitive remuneration package
• Ticket Restaurant Card
• Group Health Insurance Plan
• Preferenti
• Pension Plan
• al household electricity plan
  
  

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At Metlen Energy & Metals we are proud to have Diversity and Inclusion at the centre of everything we do. We are committed to Equal Employment Opportunity regardless of race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity or religion.