Customer Care (Italian Speakers)

Optimal HR Group, on behalf of its client, a multinational company that specializes in multilingual services, is looking to recruit Italian Speaking Customer Care Agents.

The candidate will be responsible for:

• Answering incoming calls
• Providing personalized solutions for each client

Requirements:

• Excellent knowledge of the Italian language (spoken/written)
• Good knowledge of the English language

Additional Qualifications:

• Prior experience in a call center will be considered as a plus
• IT literacy
• Excellent communication and interpersonal skills
• Strong customer orientation, understanding customer needs

Benefits:

• Competitive remuneration package
• Bonus Scheme
• Meal Vouchers
• Private Health Insurance
• Company’s premises are easily accessible via public transportation

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