Customer engagement & Growth associate (Remote)

Who we are

momencio is a fast-growing SaaS platform helping businesses turn interactions into growth. From marketing to sales, our users rely on us to capture leads, engage intelligently, and drive measurable results.

We’re a focused, fast-moving team with a clear vision: simplify how businesses connect and convert. If you're looking for hands-on experience, a collaborative environment, and a role where your work truly matters—this is it.

We are a remote-first company and currently hiring team members based in Greece.

We’re currently looking for a Customer Engagement & Growth Associate, based in Greece, to join our remote team. This is a unique opportunity for someone who enjoys both supporting users and connecting with prospects—combining communication skills with a knack for relationship-building. If you’re organized, proactive, and excited about working with a fast-evolving SaaS product, we’d love to meet you.

What you’ll do

This is a blended role combining customer support and sales engagement. You'll work closely with both new users and prospects—supporting success and driving growth.

• Customer Support: Assist users via chat, email, or video—troubleshooting issues and guiding them through the platform.
• Sales Outreach: Identify, research, and reach out to prospects. Support lead qualification and follow-up activities.
• CRM & Follow-ups: Maintain clean CRM records and ensure ongoing communication with leads.
• Product Knowledge: Learn the ins and outs of momencio to confidently explain its value and guide users effectively.
  
  
  

What we’re looking for

• Native English speaker or bilingual (Greek is a plus)
• Excellent written and verbal communication skills
• 1+ year experience in customer support, outreach, or sales
• Familiarity with SaaS or CRM tools (HubSpot is a plus)
• Self-starter: You take initiative, manage your time well, and follow through without needing close supervision
  
  
  

Work hours

This role requires availability during US business hours: typically 15:00–23:00 EET. Flexibility within that window is welcome, but coverage during these hours is essential.

What we offer

• Bonus-based compensation: Earn more as you qualify leads and support deals
• Real-world experience in a SaaS environment—ideal for early-career professionals
• Tight-knit team: Your work is visible and your input is valued
• Room to grow: As we scale, so do your opportunities
  
  
  

Ready to grow with us?

If you're proactive, people-focused, and excited to make an impact—get in touch.