IT Support Engineer

EFA GROUP comprises companies in Aerospace, Security, Defense, and Industrial Cooperation with a solid international presence. EFA GROUP currently employs more than 220 people, most of whom are engineers and scientists. The GROUP has established offices across 6 international regions: Greece, Cyprus, Switzerland, USA, UAE, and Singapore to serve its customers in 34 countries worldwide. EFA GROUP includes EFA VENTURES (Supply Chain Management and integrated services), AEROSPACE VENTURES (Industrial Participation and related services), SCYTALYS (Systems Integration and Software), ES SYSTEMS (MEMs & IoT Integration), EPICOS (Global Defense B2B Information Platform), UCANDRONE (Unmanned Systems), AETHER AERONAUTICS (Target Drones), STHENOS AI (Intelligence Solutions), THYREOS CYBER. www.efagroup.eu

We are currently looking for a skilled IT Support Engineer passionate about their field of work.

About the role / What you can expect:

• Maintain detailed inventory of computer equipment and deployed software with their respective status.
• Obtain essential software fixes and patches for deployed software when they become available, testing, deploying, and archiving them.
• Assist users when they report problems with their workstations, application software, or network access.
• Set up and configure workstations for users, migrating users to different workstations.
• Alert Information Security Manager in case of detected computer security violations or unauthorized hardware or software.
• Assists company management in planning of network growth and configuration, computer security, deployment and specification of new computer or network hardware and software.
• Assists in the processing of the receipt of computer or computer related equipment to include inventory of components and verification of operational status.
• Assists in the operation and maintenance of the Company’s network and related equipment.
• Maintains and operates the Company’s internet connection and related internet services.
• Maintains and ensure that the Company’s network and computer infrastructure are consistent with the Company’s cyber security guidelines.

Required Skills:

• BSc degree in Information Technology or similar departments.
• At least 3-year experience in computer hardware maintenance, workstations and servers.
• Basic experience in computer and network administration for Windows 7 and above, Windows 2008 Server and above, VMware virtual servers, Linux, etc.
• Security Clearance.
• Good Communication Skills
• Strong Problem-solving skills
• Effective collaboration and teamwork

We offer:

• Competitive remuneration package
• Private Medical Insurance package
• Continuous learning in new technologies
• Opportunity to work in large-scale projects with talented people