Front Office Agent

Mykonos Princess Hotel,a 5* Lifestyle Boutique Hotel, is currently seeking to recruit a professional for the position of Front Office Agent, responsible to provide customer focused service to the Guests, ensuring their stay will become an unforgettable experience.

Key Responsibilities

• Welcome and Assist Guests: Greet guests warmly upon arrival, ensuring a seamless check-in/check-out process and offering excellent customer service throughout their stay.
• Provide Hotel Information: Offer guests detailed information about the hotel’s facilities, services, and amenities, ensuring they are informed and comfortable.
• Island and Local Recommendations: Provide guests with information about the island, including must-see attractions, local activities, tours, and dining options.
• Make Reservations: Assist guests in making reservations for restaurants, car rentals, and other activities such as tours or excursions, ensuring their needs are met with care.
• Handle Guest Inquiries and Requests: Address any questions or special requests, such as arranging transportation, booking services, and resolving guest concerns.
• Coordinate with Other Departments: Work closely with housekeeping, maintenance, and other hotel departments to ensure guest satisfaction and smooth operations.
• Manage Billing & Payments: Process check-outs, payments, and guest accounts, ensuring all charges are correct and efficiently handled.

Απαραίτητα Προσόντα:

Requirements:

• 2 years minimum experience as a Receptionist in a 4 or 5* Boutique Hotel
• Degree in Hospitality / Tourism will be considered as an asset
• Excellent command of both English and Greek language is essential
• Knowledge of a second foreign language will be considered an asset
• Self-motivated, enthusiastic and customer –oriented
• Excellent MS Office skills
• Well groomed with strong communication and interpersonal skills
• Team work spirit
• Ability to work on flexible schedule
• Ability to multitask

Παροχές:

Benefits:

• Competitive salary
• Accommodation
• Breakfast & one meal
• Training and career growth opportunities
• A dynamic and friendly work environment