Portuguese Technical Support for Cloud Solutions

wherewework.gr on behalf of:

TP Greece

Do you have excellent communication skills in Portuguese ? Are you into technology? This is definitely for you!

As a member of our Portuguese Technical Support team, you will be providing 24/7 help-desk support for users, helping them with their inquiries and technical issues via phone & e-mail, helping to build a better online user experience for millions of people all around the world.

Our client is an American company specializing in cloud storage services, offering online backup & files synchronization solutions.

Teleperformance Greece connects customers with the world’s top brands for more than 30 years. We proudly represent the leading global businesses.

A new career journey in an awarded working environment begins at the click of the “Apply for this job” button. Just push it!

What you will be doing:

• Provide 24/7 help-desk support via phone and email
• Follow company and client procedures and guidelines
• Be positive and proactive and have a desire for applying continuous improvement processes
• Exchange ideas and solutions with your colleagues!
  
  

Job Requirements:

• Excellent writing & verbal communication skills in Portuguese
• Good technical troubleshooting & problem-solving skills
• Technical background & familiarity with technology trends
• Experience in customer service will be appreciated
• Positive attitude & team spirit
  
  

What we offer:

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))
• Competitive monthly salary + 2 extra salaries per year
• Referral Program: Bring your friends and receive great bonuses!
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company that fosters diversity
  
  

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.

Thinking about relocating and wondering about cost of living in Greece? Get an idea here:

Greece has enviable history and culture, climate and cuisine – and yet, the cost of living is among the lowest in Europe, according to Greek authorities and the EURES network. No wonder Greece is a popular destination for tourists and expats alike.

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