Remote Customer Care with a Japanese Tobacco Corporation (Portuguese Language)

Work remotely from anywhere in Greece! You've got to be located in Greece.

Salary is EUR 1,100 per month gross with bonuses

Join our team of Customer Experts and be the primary point of contact for customer requests, representing a leading global company. We are driven by a shared goal: to continuously grow, innovate, and offer sustainable solutions while delivering exceptional service to our customers.

Were seeking talented individuals who speak Portuguese to provide outstanding customer support. This role allows you to enhance your professional network, develop communication skills, and gain valuable experience that will enrich your CV.

Your responsibilities:

• Serve as the main point of contact for customer inquiries, representing a highly respected brand in the industry.
• Utilize phone calls, emails, and chats to ensure a seamless and positive customer experience.
• Provide information about our products and services.
• Resolve customer issues efficiently and professionally, addressing concerns in a timely manner.
• Strive to ensure every customer interaction results in a positive outcome.
  
  
  

What you will bring:

• Fluency in Portuguese
• Proficiency in English, both written and spoken
• Previous experience in customer support or customer care is a plus
• Excellent communication skills
• A proactive, problem-solving mindset and strong sense of ownership
• Tech-savviness and the ability to quickly adapt to new tools
• A positive and enthusiastic attitude
  
  
  

What we offer:

• Comprehensive support to assist with your relocation, including flight tickets, hotel accommodation, and help with the housing search all at no cost to you
• A competitive monthly salary, plus two extra salaries per year
• Health care benefits and a variety of discounts
• Fully paid training from certified instructors
• Free online Greek language courses
• The chance to work with a company that is certified as a Great Place to Work
  
  
  

This is a fantastic opportunity to advance your career with a multinational company, gain valuable experience, and represent a globally recognized brand. We embrace diversity and offer equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.