Remote Customer Care with a Household Technology Corporation (French Language)

Work remotely from anywhere in Greece! You've got to be located in Greece.

Salary is EUR 1,200 per month gross with bonuses

Join a leading global brand and help customers experience the best in innovative home solutions!

Are you passionate about technology and dedicated to delivering exceptional customer service? We're partnering with a global pioneer in home technology, known for its groundbreaking products.

As a Customer Support Specialist, youll play a key role in assisting customers with their devices, answering questions, and providing guidance on product usage and technical troubleshooting.

Join our team and help customers enhance their everyday lives with cutting-edge home solutions!

What You Will Be Doing:

• Handling incoming phone calls, messages, and emails from customers.
• Providing information and assistance on a range of innovative products, including vacuum cleaners, air purifiers, hair care tools, and more.
• Troubleshooting technical issues and offering solutions to customer inquiries.
• Processing warranty claims, repairs, and replacements.
• Offering product recommendations based on customer needs and preferences.
• Maintaining high customer satisfaction through professional and courteous communication.
  
  
  

Job Requirements:

• Excellent writing and verbal communication skills in French and English.
• Strong attention to detail.
• Good technical troubleshooting and problem-solving skills.
• Ability to handle unexpected changes and customer concerns with professionalism.
• Experience in customer support or technical support roles is a plus.
  
  
  

What We Offer:

• Relocation support: Flights, accommodation & housing assistanceall at no cost to you.
• Competitive monthly salary + 2 extra salaries per year.
• Health care benefits and numerous other discounts.
• Full training by certified instructors on products and customer service techniques.
• Professional growth and development opportunities.
• Free online language courses.
• Work for a Great Place to Work-Certified Company that fosters diversity and inclusion.
  
  
  

This is a fantastic opportunity to advance your career, gain valuable experience, and work with one of the most innovative brands in the world. Youll also be part of a company that offers equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.