Dutch Customer Advisor in Greece (Remote)

Are you ready for an exciting new chapter? Relocate to stunning Greece and immerse yourself in its breathtaking islands, rich heritage, and a fulfilling career!

We’re looking for a proactive and customer-focused Customer Support Specialist to join our vibrant team. If you thrive in fast-paced settings, enjoy solving problems, and have a passion for helping others, this position is perfect for you!

Role Overview:

As a Customer Support Specialist, you will engage with customers through various channels—phone, chat, email, and social media—addressing account issues, technical challenges, and financial inquiries. Your role will be essential in delivering a smooth customer experience and enhancing service efficiency.

Key Responsibilities:

• Provide outstanding support via phone, chat, email, and social media
• Assist with account creation, verification, login issues, payments, and technical troubleshooting
• Act as a trusted point of contact, especially for clients in the sports sector
• Handle customer inquiries, feedback, and concerns with professionalism and empathy
• Build strong client relationships through clear and effective communication
• Ensure all interactions adhere to company policies and service standards
• Identify and recommend improvements to boost customer satisfaction and efficiency
  
  
  

Requirements:

• Fluent in Dutch (C2 level)
• Fluent in English (B2 level)
• EU Citizenship or Greek Residency Card
• 0-1 year experience in customer support
• Strong leadership, analytical, and communication skills
• Eagerness to learn and grow
  
  
  

Why Join Us:

• Competitive Salary: We offer attractive compensation that reflects your skills and experience, recognizing and rewarding your contributions
• Performance Bonus: Be rewarded for your hard work with a performance bonus based on your achievements and results
• Health and Life Insurance: Benefit from comprehensive coverage to support your well-being.
• Remote Work: Enjoy the flexibility of working from home
• Relocation Package: Receive support if relocating to ensure a smooth transition
  
  
  

Ready to take on this exciting opportunity? Apply today, and let’s connect!