ERP Consultant

Epsilon Net SA, the largest IT group of companies in Greece, is seeking for the department of Fuel Services, Field Engineers in Athens.

Responsibilities:

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  On site Hardware installation, Support, repair of Fuel and IT Equipment/Applications

  
  


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  Assist users in resolving software/hardware/system related issues by phone, remote, on site.

  
  


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  Provide work around steps for customers to prevent or minimize impact of problem reported.

  
  


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  Carry out research to find out the problems and develop solutions using remote access tools.

  
  


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  Confirm support contract status and determine whether requested support is in scope of the contra

  
  


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  Build positive relationships with customers

  
  

Requirements:

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  Degree in IT field or Electronic Engineering

  
  


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  Ability to troubleshoot, test, repair and service technical equipment

  
  


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  Previous experience in similar position (experience in Fuel Position will be considered as a plus)

  
  


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  Understanding of safety guidelines

  
  


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  Skilled in repair of electronics boards- soldering iron usage.

  
  


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  Ability to work flexible shifts

  
  


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  Skilled in Microsoft Office, Windows Operating Systems, basic Networking Equipment

  
  


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  Excellent communication and organizational skills

  
  


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  Good understanding in English

  
  

We Offer:

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  Multi-awarded working environment (10 Best Workplaces Hellas, 4 Best Workplaces Europe, 2 Best Workplaces for Women, 1 Best Workplace in Technology Awards).

  
  


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  Competitive remuneration package.

  
  


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  Ongoing training, opportunities & career development.

  
  


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  Private medical insurance.

  
  


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  Psychological support line.

  
  


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  Online personal- training programs.

  
  


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  Free participation in Epsilon Training & Epsilon College educational programs.