Back of House Manager

Who do you want to become?

Are you our Future Leader? Are you ready to realize your potential? Are you searching for a real purpose and not “just another job”?

At the Sani/Ikos Group we take hospitality very seriously. As we expand with new Resort openings on an almost annual basis, our core purpose remains the same; encouraging guests to experience the Μagic of togetherness as the World’s Leading Family & Beach Resort.

Whether you’re looking for a strong career path in the hospitality industry, to learn new skills that will set you apart from the competition, or to develop meaningful relationships and grow personally and professionally, our safe, strong, and sustainable environment might just be the perfect place for you.

Your main responsibilities

• Allocate rooms 2 days prior to guest arrival and resolve any overbooking issues promptly and efficiently.
• Conduct regular rate checks.
• Communicate with guests via email regarding room allocations, requests, preferences and ensure all guest requests and preferences are updated in Opera profiles.
• Create and maintain the Room Changes Report.
• Execute room changes on a day-to-day basis.
• Manage printed materials and equipment inventory and place orders for supplies as needed.
• Update employee’s presence records daily.
• Post and manage lost and found items for guests and keep the relevant records.

Requirements:

• Previous experience as a Back of House Manager or similar role preferably in a 5* luxury hotel.
• Degree in Hospitality Management / Tourism.
• Computer Literacy and knowledge of Hospitality software (Opera, Fidelio).
• Fluency in English with an additional language being a plus.
• Strong communicative, interpersonal, managerial & problem-solving skills.

Benefits:

• Team: Becoming a member of an organization that cares about its people, the environment, and the local communities.
• Grow: Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.
• Care: Competitive remuneration package, Accommodation & daily transportation, Full board meals, Departmental training.

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