IT Infrastructure Administrator

• Management, administration & monitoring of the Central HW infrastructure & Servers hosted in the Data Center, on Microsoft Azure Cloud or residing locally on the Sites (availability, backups, performance tuning, upgrades, etc.).
• Management of the Group’s MS 365 platform and working environment (Emails, Office, OneDrive, SharePoint, Teams, user licenses and access rights, etc.) and monitoring of the relevant user licenses &contract.
• Domain User accounts & email accounts administration (creation, deletion, user privileges, group emails, mailbox sizes, etc.).
• File services, management of user access rights to file services.
• Management of Corporate network (WAN & LAN) and relevant infrastructure: domains, VLANs, switches, access points, etc. Monitors performance & availability, executes upgrades and/or redesigns according to business needs.
• Management of printers via related MPS contract.
• Creates technical specifications for the procurement of IT HW & infrastructure, supports IT Infrastructure Head in technical evaluation of Vendor offers.
• Participates in all IT infrastructure projects at Group-wide span: replacement of PCs, replacement of switches & access points, DR, migration of legacy PACS systems, etc.
• Management & support of End user devices in coordination with end user support team (both in-house and outsourcing): PCs, laptops, printing, admission tablets, queuing systems, speech systems, etc. Provides remote end user support if/when the local (1st level) IT support team is not available.
• On-site end user support of HQ offices: PCs, printing, internet, email, etc.
• Remote end-user support of users in DCs and Clinics whenever necessary.

Απαραίτητα Προσόντα:

• Experience 3 to 5 years as IT systems/network administrator or similar roles.
• Experience in daily 1st level support of user systems (Windows – Office Apps)
• Experience in MS365 cloud environment (Entra – Intune)
• Experience in Windows Server based environments (client-server)
• Knowledgeable in Virtualization techniques – environments in HA
• Proficient in administration of mail accounts, aliases, user groups, etc (Exchange)
• Knowledgeable in Teams – Sharepoint – Onedrive cloud environments
• Proficient in managing Active Directory (users, groups, policies) both on-premises and on cloud
• Experience with networking technologies (TCP/IP, DNS, DHCP, VLANs)
• Hands-on experience in managing ISP routers, switches, wifi (e.g., Cisco, Fortinet)
• Competence in managing NAS, including user creation/deletion, privilege assignments, and regular backups
• Knowledgeable in maintaining networks across various locations (MPLS – SDWAN)
• Familiarity with GDPR/BDP requirements
• Problem-Solving: Strong analytical and troubleshooting skills.

Desired qualifications:

• Experience and know-how in the Healthcare Services Sector (primary and secondary Healthcare Services).
• Is familiar with ERP, HIS, RIS, RIS, PACS and BI Business Applications.
• Technical knowhow in Microsoft PowerBI platform and reporting tools.
• Familiarity with the Microsoft 365 environment.

Παροχές:

• Competitive salary and benefits package.
• A collaborative and dynamic work environment.
• The chance to work with a leading company in the healthcare industry.
• A supportive and inclusive company culture.