Property Reservations Executive
Rethink Travel Agency
Πλήρης απασχόλησηLuxury Heavens, a leading Luxury Hospitality and Property Management company based in Athens and Zurich, is dedicated to offering luxury accommodations and bespoke travel experiences. With a wide portfolio of stunning properties in the most emblematic destinations, we cater to the most discerning travelers unforgettable experiences across Europe’s luxury villa market.
We are looking for a Property Reservations Manager to join our dynamic team in Athens. If you have a passion for luxury travel, exceptional customer service, and thrive in a fast-paced environment, we’d love to hear from you!
The Role:
As Property Reservations Manager, you will be responsible for planning, coordinating, and managing all villa reservation requests via phone or email. You’ll work closely with clients and property owners to ensure a seamless booking experience, tailor options to guest preferences, and build lasting relationships.
Main Responsibilities:
- Communicate daily with clients worldwide and propose tailored accommodation options.
- Build and maintain long-term client relationships.
- Schedule and prioritize reservation activities to meet company goals.
- Accurately record, file, and follow up on all reservation correspondence.
- Enforce company credit policies and apply correct billing instructions to all reservations.
- Liaise with property owners to ensure smooth operations and updates.
Απαραίτητα Προσόντα:
Qualifications:
- Degree in Hospitality/Tourism or a related field.
- At least 3+ years of experience in a similar role managing villa reservations.
- Fluency in English (native speaker level) is essential.
- Proficiency in a second foreign language, such as French or Italian, is highly desirable.
- Strong knowledge of advanced MS Office and CRM tools.
- Excellent analytical skills with attention to detail in a fast-paced environment.
- Exceptional organizational and time-management skills to meet deadlines.
- Problem-solving mindset and critical thinking skills.
- Strong communication, interpersonal, and negotiation abilities.
Παροχές:
What We Offer:
- Location: Athens-based.
- Contract: Full-year working contract.
- A competitive compensation package based on qualifications.
- Excellent career opportunities in a collaborative and supportive work environment.
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