Porter

Assists Guests with their luggage on arrival/departure and ensures that they have a relaxed and enjoyable stay.

Duties & Responsibilities

• To welcome guests with a pleasant smile and extend wishes for an enjoyable holiday


• Upon arrival, to carry guests’ luggage and escort them to the Front Desk


• To distribute guests luggage to/from the room assigned in a timely and safe manner


• To report of any luggage breakages whilst carrying them


• Transports departing guests’ luggage from room to the lobby and ensures that that luggage is safeguarded until guests’ departure from the Hotel


• Assists guests with the loading of their luggage to their own cars, taxis etc


• To ensure the safe, timely and careful delivery of all guests’, messages, post and any other items to guests and also to other offices


• Always keep an eye on visitors entering or leaving the hotel with close liaison of the Front Office and Security Staff


• To inform guests of the hotels’ facilities/services available and any special events when required


• To prepare notice boards for the lobby when requested


• To ensure all doors are closed when the air conditioning/heating is on in the lobby area


• To ensure that the areas of the hotel under their jurisdiction, such as entrance and lobby area, are kept neat, clean and tidy at all times


• Ensures that the lighting in the reception and lobby area is operating as required


• To maintain personal hygiene and grooming standards


• To be efficient, honest, reliable and contact guests in a polite, friendly and professional manner


• Carries any other duties as and when assigned by Supervisors and Front Office Manager

Requirements

• Previous experience in a similar position at a 5* Hotel would be preferred


• Excellent knowledge of English. Knowledge of Greek or any other language will be considered as an advantage


• Customer service oriented


• Ability to work in a fast pace environment and cope under pressure


• Able to work flexible shifts including morning/evening as well as weekends & public holidays

What we offer

• Attractive remuneration package


• Provident Fund


• Staff discounts at Hotels & Kult Boutiques


• Free meals on duty


• Employee Appreciation Program and Reward Scheme


• Great work-life balance


• Comprehensive new staff induction programmes


• Group-wide professional development opportunities across countries and properties


• Continuous training opportunities

If you are interested please click APPLY below or call (+357) 26888205 for more info.

Due to work permit restrictions, all applicants must be eligible to live and work in Cyprus