Room Service Head Waiter/Waitress

Thanos Hotels & Resorts is seeking to recruit a Room Service Head Waiter/Waitress for the Anassa Hotel & Annabelle Hotel.

Job Role

• To ensure that standards of service in your designated outlet are met at all times as determined by the Food and Beverage Standards and the Policies and Regulations of Thanos Hotels


• To assist in the day to day operation of your outlet in order to exceed guest satisfaction and expectations

Duties & Responsibilities

• Responsible for the supervision of Room Service Waiters/Waitress in your designated outlet


• Monitor duty schedules for the respective team


• Handle guest complaints or concerns to ensure customer satisfaction


• Knowledge of all food and beverage items offered, including ingredients and methods of preparation


• Follow the correct and consistent service techniques according to the F&B standards


• Promote teamwork and foster a harmonious working environment


• Stay updated with the international F&B trends and make appropriate suggestions to the Food and Beverage Manager


• Comply with all Health and Safety rules and regulations


• Follow the Grooming Policy, maintain a high standard of personal hygiene and ensure that this is followed and adhered by all Staff assigned to you in the designated outlet


• Ensure that duties are carried in an honest and ethical way by abiding the Hotels’ rules and regulations and the Cyprus Law

Requirements

• Minimum 2-3 years of proven experience in a similar position at a 5* Hotel


• Degree in Hospitality Management or hospitality related qualification, will be considered as an advantage


• Excellent knowledge of English. Knowledge of Greek or any other language will be considered as an advantage


• Ability to work in a fast pace environment and cope under pressure


• Computer Literate


• Promotes cooperation & commitment within a team


• Excellent interpersonal skills in handling staff relations and/or guest complaints

What we offer

• Attractive remuneration package


• Provident Fund


• Staff discounts at Hotels & Kult Boutiques


• Free meals on duty


• Employee Appreciation Program and Reward Scheme


• Great work-life balance


• Comprehensive new staff induction programmes


• Group-wide professional development opportunities across countries and properties


• Continuous training opportunities

If you are interested please click APPLY below or call (+357) 26888205, (+357) 26885411 for more info.

Due to work permit restrictions, all applicants must be eligible to live and work in Cyprus