
Customer Support Representative (Danish Speaker) in Greece
Savior Artigos Texteis Lda
Πλήρης απασχόληση Μακρινός
Εργασία εξ αποστάσεως
Customer Support Representative - Danish Speaker
Location: Greece (Athens or remote within the country)
Type: Full-Time
About The Role
Are you a native or fluent Danish speaker with a passion for delivering exceptional customer service? Are you excited by the idea of working in a vibrant, multicultural environment in Greece? Join our team as a Customer Support Representative, where you'll provide top-notch support to our customers while enjoying all the beauty and culture Greece has to offer!
Key Responsibilities
Location: Greece (Athens or remote within the country)
Type: Full-Time
About The Role
Are you a native or fluent Danish speaker with a passion for delivering exceptional customer service? Are you excited by the idea of working in a vibrant, multicultural environment in Greece? Join our team as a Customer Support Representative, where you'll provide top-notch support to our customers while enjoying all the beauty and culture Greece has to offer!
Key Responsibilities
- Respond to customer inquiries via phone, email, and chat in Danish.
- Resolve customer issues efficiently while ensuring a positive experience.
- Assist customers with product or service-related questions, technical troubleshooting, and account management.
- Collaborate with other departments to ensure a seamless customer journey.
- Maintain accurate records of interactions in the CRM system.
- Native or fluent Danish speaker (written and spoken).
- Proficient in English (for internal communication).
- Strong problem-solving skills and a customer-oriented mindset.
- Excellent communication skills and the ability to empathize with customers.
- Basic technical skills to handle customer support tools and software.
- Prior experience in customer service is a plus, but not mandatory.
- Competitive salary with performance-based bonuses.
- Relocation support (flight tickets, accommodation assistance, etc.).
- Vibrant and inclusive multicultural team.
- Opportunities for career growth and skill development.
- Modern office facilities in central Athens (or remote working flexibility).
- Health insurance and additional benefits.
- Team-building activities and events.
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