Guest Relations Manager

Neptune Luxury Resort***** in Kos island is looking for candidates for the following position:

Guest Relations Manager

The successful candidate for this position will be responsible for make our clients feel welcome and ensure their pleasant and comfortable stay in our hotel.

Responsibilities

• Review arrival lists


• Welcoming guests in a friendly and professional way


• Providing information about facilities, programs and other services


• Anticipate guest needs and build rapport with customers


• Addressing and escalating customer complaints


• Ensure compliance with quality standards and operating procedures

Required Skills & Qualifications

• Bachelor’s Degree in Hospitality Management, Tourism, Business Administration or relevant field


• Minimum 2 years working experience in similar position, preferably within the hospitality industry.


• Excellent knowledge of German and English


• Excellent communication and active listening skills

The company offers

• Competitive remuneration package


• Accommodation


• Excellent working conditions in a pleasant and dynamic environment


• Career development opportunities

Should you fulfill requirements above and wish to become member of Neptune Luxury Hotels team, please apply with your CV and a recent photo.