IP Network & Security Operations Engineer

At Nova, we pride ourselves on being a young and dynamic team driving innovation as the 2nd largest telecom provider in Greece. We are seeking a vibrant and quick-thinking "IP Network & Security Operations Engineer" to join our successful IP & Security Network Operations team within the IP Network Department.

You have a challenging mission for:

Performing preventive and corrective maintenance to ensure seamless operation within your areas of responsibility.

What will you do:

• Focus on Datacenter IP and Security domains supporting IP services, IT systems, and the Corporate LAN.
• Implement changes and upgrades to network elements with a strong focus on minimizing customer service risks.
• Participate in audits, Proof of Concept (PoC) trials, and testing procedures.
• Provide technical expertise to identify, troubleshoot, and resolve faults efficiently.
• Analyze and escalate customer complaints where necessary.
• Develop and maintain documentation for operational and maintenance processes.
• Coordinate with vendors to resolve trouble reports within agreed SLAs.
• Participate in a rotational standby scheme, providing 24x7 second-level support for relevant systems and platforms.

It would be great if you have:

• A Bachelor’s degree in Telecommunications, Electrical Engineering, Computer Science, or a related field.
• Experience with carrier-grade Cisco/Juniper platforms.
• Expertise in Cisco/Fortinet security platforms.
• A deep understanding of TCP/IP, OSPF, MPLS, and BGP protocols.
• A Professional-level certification in Routing, Security, or Datacenter domains, such as CCNP or JNCIP.
• A flexible, enthusiastic attitude and excellent interpersonal skills.
• Experience with F5 load balancers.
• Proficiency in Linux, scripting languages, Python, and Ansible.
• Experience with Checkpoint firewalls is a plus.

What will you get:

• Annual Bonus to celebrate your achievements.
• Standby Scheme Allowance for your commitment.
• Wellness programs to keep you at your best.
• Mobile voice and data packages to stay connected.
• Discounts on Nova Fixed / Mobile / TV services for you, your friends, and family.
• Flexible work-from-home options to maintain a healthy work-life balance.
• Private health insurance for peace of mind.
• Daycare allowance to support your family needs.