HR Specialist (semi-remote/full year job) - Oia Santorini

Santo Collection Resorts & Villas, a collection of sustainable and luxury hotels in Oia of Santorini and member of the award-winning Metaxa Hospitality Group invites you to join its team. Santo Collection Resorts & Villas is looking for:

HR Specialist (semi-remote/full year job)

Lead HR functions & administrations critical to maintaining a supportive, high-performing, and guest-centered environment. In this role, you’ll ensure our people-focused culture by overseeing employee development and engagement, all while ensuring smooth HR operations in line with Greek labor laws and MHG Talent Strategy. With the collaboration of a fully supportive Central Services HR Department of MHG, you will lead all established policies & procedures.

Key Responsibilities:

• Collaborate with Department Heads to ensure the availability of the required staff to achieve high standards of products and services, ensuring customer satisfaction.


• Monitor employee performance and development through Department Heads, providing guidance and feedback.


• Manage the communication of policies and procedures and monitor their implementation.


• Manage the employee grievance and disciplinary procedures (warnings, etc.).


• Responsible for all HR administrative management for the hotel.


• Ensure compliance with the hotel’s internal rules and regulations.


• Manage work permits in collaboration with the MHG Talent Acquisition Department.


• Coordinate employee performance appraisal processes and provide relevant feedback.


• Ensure cleanliness and maintenance of employee areas (staff restaurant, accommodations, lockers, etc.).

TRAINING DUTIES

• Coordinate and monitor the hotel’s Annual Training Plan.


• Work with Department Heads to identify training needs.


• Lead the monitoring of department standards according to the "Departmental Operations Manuals".


• Provide training in the following areas:
  
  
  
  1. Orientation Training
  
  
  2. Hygiene and Safety
  
  
  3. Fire Safety
  
  
  4. Executive and Specialized Staff Training Programs
  
  
  
  

Qualifications / personal characteristics:

• Minimum of 2 years of experience in an HR role.


• Excellent knowledge of Microsoft Word, Excel, PowerPoint, and the ability to create/manage spreadsheet files.


• Fluent in Greek and English (both written and spoken).


• Strong organizational skills and analytical thinking.

EDUCATION

• Certification in HR / Talent Management from an international educational institute (preferably).

Benefits:

• Remote work during winter (when hotel is closed)


• Competitive salary remuneration


• Benefits & Bonuses


• Career development in a fast-paced, growing work environment


• Training opportunities (especially during Winter)


• Daily meals during the hotel operates


• Full year job (during hotel operations working on site and rest of the year working remotely)


• Friendly work environment


• Work with an HR Assistant


• Work with full support of MHG HR Central Services department (Talent Acquisition Dpt, Development Dpt, Payroll Dpt, Strategy Dpt, HR Director)