Hotel Manager

We are looking for an experienced Hotel Manager to oversee the daily operations of our 5-star hotel which will open in June 2025. You will plan and supervise the activities of an extensive and diverse workforce to ensure the smooth and profitable running of business.

The goal is to enhance customer dedication and expand our clientele by strengthening our hotel’s reputation.

Responsibilities

• Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives
• Plan activities and allocate responsibilities to achieve the most efficient operating model
• Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
• Deal with maintenance issues, shortages in staff or equipment, renovations etc.
• Collaborate with external parties such as suppliers & event/conference planners etc.
• Inspect facilities regularly and enforce strict compliance with health and safety standards

Requirements and skills

• Proven experience as Hotel Manager or relevant role
• Fluency in English; knowledge of other languages is a plus
• Understanding of all hotel management best practices and relevant laws and guidelines
• Working knowledge of MS Office; knowledge of hotel management software (PMS) is an advantage
• Excellent customer service skills as well as a business mindset
• Demonstrable aptitude in decision-making and problem-solving
• Reliable with an ability to multi-task and work well under pressure
• Outstanding leadership skills and a great attention to detail
• Degree in Business Administration, Hotel/Hospitality Management or relevant field

If you are interested to join our team, please send us your cv.

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