Claims Management Employee

Piraeus Port Authority S.A. is an Athens Stock Exchange listed company engaged in the management and operation of Piraeus port, Greece’s largest port and one of the largest integrated harbors in Europe, providing a complete range of services. Some of the company’s activities involve cruise, coastal (ferry/passenger), container and car terminal services, as well as ship repair, logistics and free zone services. The main shareholder of Piraeus Port Authority S.A., with a stake of 67 percent, is COSCO SHIPPING, one of the largest maritime companies in the world.

P.P.A. S.A. values its own personnel as the most valuable asset. The company takes all steps needed to ensure excellent working conditions, benefits, advantages and training, along with advancement opportunities. Furthermore, the company promotes equal opportunities, protects diversity and encourages inclusiveness by not accepting any kind of discrimination either in terms of selection, recruitment, remuneration, training or other work activities.

Currently, we are looking to bring on board a qualified Claims Management Employee for Procurement Department:

What you will need to do:

• Insurance policy handling:
  Handling of insurance policies, indicatively but not limited to: Port Operator Liability Insurance, Property, Third-party liability, Personnel Group Health etc.


• Claims handling:
  The duties include:
  a. Investigation of damage incidents, negotiation, settlement, initiation of llitigation, mediation procedures etc
  b. Claim filing/ notification processes and documentation according to regulations & relevant legislation
  c. Communication with insurance companies in accordance with local and international regulations and maritime law
  d. Registration, monitoring and reporting of all claims

What skills you will need:

• Bachelor degree in Business Administration or Maritime studies or Maritime Law or related fields


• Excellent knowledge of English and Greek, essential for both internal and external communication


• Excellent command of MS Office (Word, Excel, PowerPoint and Outlook)


• At least two years of working experience in insurance contract management or claims handling and adjusting in sectors like maritime, shipping, logistics, or industrial operations. Preferred experience working with ports, maritime insurance, or shipping-related insurance claims. Has Handled complex claims for marine, property damage and third-party liabilities


• Certifications from accredited bodies such as, claims adjuster, mediator, insurance proffesional etc. will be considered an asset


• Strong negotiation skills for working with insurers, brokers and claimants


• Analytical and detail-oriented thinking for reviewing contracts, policy documents, and claims reports. Ability to analyze damages, assess liabilities, and recommend strategies for minimizing risks. Preparing clear, concise reports for management. Organizational skills, data analytics, claims handling software operator


• Excellent communication and interpersonal skills for managing diverse stakeholders (internal teams, insurers, port authorities, etc.). Team spirit. Liaising with insurance companies, surveyors, legal teams, and stakeholders

P.P.A. S.A. is always interested in recruiting unique and diverse individuals, bringing new perspectives, energy and skills that make our team even stronger and more successful!

Join us!