Export Sales Support Specialist

Responsibilities:

•Executes all day-to-day activities regarding customer order management.
•Tracking the process & progress of sales orders.
•Arranges deliveries to, and collections from, customer sites through 3rd party couriers and liaises with the company’s warehouse operations and transportation teams.
•Ensures that all purchase orders are received from clients prior to dispatching.
•Follows-up on all stock levels of relevant products and monitoring of incoming shipments.
•Communicates with customers to ensure they are made aware of any changes relating to their orders/delivery and to support on-going sales.
•Manages customer complaints and provides solutions.
•Assists in the handling of all enquiries from customers, agents and distributors.
•Proactively assist and support other members of the team.

Απαραίτητα Προσόντα:

Requirements:

•BA in Business Administration, Economics, International Studies or related field
•2 years of experience in export sales administration position
•Excellent interpersonal skills: persuasiveness, adaptability, resilience and tenacity.
•Strong negotiation skills.
•Strong communication skills (verbal and written).
•Proficiency in English language.
•Very good knowledge of Spanish
•Excellent knowledge of MS Office and CRM platforms
•Experience and knowledge of international trade, shipping procedures and documentation.

Παροχές:

We offer:

•Employees’ free transportation
•Private life insurance
•Dynamic work environment
•Other company benefits