Front Office Agent

Friendly, out-going, passionate and able to relocate? On behalf of our client is a luxurious 5-star boutique hotel nestled in the heart of Chora, Mykonos, with 33 exquisitely designed suites, we are seeking a Front Office Receptionist to join a dynamic team.
The ideal candidate will be technology-proficient, possessing emotional intelligence with great communication skills and a “Yes we can” attitude towards guests and colleagues.

What to expect:

• Maximum of 9 working hours per day, including a 30 minute break.
• One day off per week.
• Payment within the first five days of each month.
• All wages and benefits are included as required by law.
• Two meals per day.
• Comlimentary use og the hotel's gym facilities.
• Accommodation inside the establishment with or without cohabitation.
• Opportunities for professional development
• Friendly and collaborative work environment
• Training and Development.

The Role:

• Greet guests with a friendly and professional demeanor.
• Assist guests with check-in and check-out procedures.
• Provide information about hotel services, facilities, and local attractions.
• Handle guest inquiries, requests, and concerns promptly and courteously.
• Manage reservations, including booking, cancellations, and modifications.
• Ensure accurate and up-to-date information on room availability.
• Collaborate with other departments to ensure seamless coordination of guest services.
• Answer phone calls and respond to emails in a timely and professional manner.
• Relay messages, information, and requests to the appropriate staff members.
• Keep the team informed about any relevant guest feedback or issues.
• Maintain an organized and tidy front desk area.
• Handle cash and card transactions accurately.
• Assist with administrative duties as assigned by the management team.
• Address and resolve guest concerns or issues with efficiency and professionalism.
• Collaborate with other departments to ensure swift resolution of guest problems

Skills that can make you outstand in this role.
Missing some? You will still be considered as valuable ambassador.

• Previous experience in a similar role within the hospitality industry is preferred.
• Degree in hospitality field will be an asset.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Familiarity with hotel management software is a plus.
• Fluency in English and additional languages is an advantage.
  

Next Steps:

• Quick and easy online application by attaching your CV in PDF or WORD format.
• Register to our platform as Ambassador (follow the steps at www.uworc.com)
• Our recruiters will contact you in order to set up a zoom meeting.
• We will put you in touch with the hotel managers to finalize the agreement.

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