Head waiter/tress | Cultivos Paros

Empiria Group is hiring for the Cultivos Cafe in Paros

HEAD WAITER/TRESS

Our Story

Empiria Group, owns, manages, and operates a unique collection of luxury hotels and villas, members of The Luxury Collection and Design Hotels of Marriott International, located in prime destinations around Greece, namely in Santorini, Paros and Peloponnese.

For over 30 years and through a team of over 300 associates, our dedication has been focused on creating space for joy through unique hospitality experiences, underpinned by our four fundamental values of finding joy, always elevating, exuding passion and being a leader.

At Empiria Group, our mission is to be the leaders in the art of elevated hospitality, guided by caring associates who wish to offer experiences that awaken inner joy and take Greek hospitality to new heights.

Role Overview

The Head Waiter/tress is responsible for overseeing the daily operation service of Cultivos Cafe & Lounge Area, ensuring an exceptional experience for all customers. This includes coordinating seating arrangements and managing customer interactions with professionalism and efficiency.

Key duties and responsibilities

• Overseeing the daily operations of the café, ensuring a high level of customer service and satisfaction throughout all guest interactions.


• Managing and training café waitstaff, ensuring the team provides excellent service and follows café protocols and standards.


• Greeting and seating guests, taking orders, and serving food and beverages in a timely and friendly manner.


• Ensuring the café environment is clean, organized, and welcoming, adhering to hygiene and safety regulations.


• Coordinating with the kitchen staff to ensure orders are processed and served accurately and efficiently.


• Handling customer feedback and complaints promptly, resolving any issues with professionalism to ensure customer satisfaction.


• Managing café inventory, including food, drinks, and supplies, ensuring optimal stock levels are maintained and minimizing waste.


• Monitoring daily sales and performance, reporting any issues or opportunities to improve service efficiency.


• Ensuring the café is operating smoothly, particularly during busy hours, and maintaining a high level of service and attention to detail.

• 2 or more years working experience in a similar role

• Degree / Diploma in tourism or in a relevant field


• Excellent knowledge of English language. Any additional language will be considered an asset


• Flexibility to respond to a range of different work situations


• Passion for delivering exceptional levels of guest service

• Staff accommodation with Wi-Fi access & A/C


• Half board (Breakfast & Lunch)


• Ongoing training


• Great opportunities for professional development within the company or other hotel members of Marriott International.

At Empiria Group we are proud to foster Equal Employment Opportunities regardless of race, color, ethnicity, religion, gender, age, disability, or sexual orientation.

You provide the talent as we flourish the skills to unleash your full career potential.

Join our path of excellence!