Operations Agent - Excursions

• A job at TUI offers more than your basic salary which already starts at 16.500 € gross per year.
• 40 working hours/week with shifts.
• 1 day off/week + additional paid annual leave.
• We offer seasonal contract starting on the 15th of March 2025, with multiple possibilities for career development at TUI.
• We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & language lessons.
• Get involved with charity and sustainability initiatives like the TUI Care Foundation and complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.

Απαραίτητα Προσόντα:

• Good administration skills, strong planning, organization and confident with technology.
• High level of attention to detail with the ability to manage multiple tasks and conflicting priorities without losing focus on planning ahead.
• A genuinely helpful, flexible and professional personality.
• A culturally intelligent individual, exceptional dealing with ambiguity, within a global perspective and a multinational environment.
• Excellent communication skills, both verbal and written, in English and in Greek is required.
• A collaborative team player who wants to learn, grow and embrace the digital culture.

Παροχές:

• You ensure all reservations are managed in detail and suppliers receive them on time.
• Monitor that the terms and conditions of excursions meet the quality and operations standards agreed.
• Overseeing Operation during excursion day and support, gather and feedback information of any incidents or accident that may occur.
• Managing and loading all bookings into the system and supplier relations and expectations.
• Guarantee that all information is collected in a timely and efficient manner for invoicing purposes.
• Managing amendments and communicating them to Service Delivery Team and suppliers, guaranteeing services as smoothly as possible and optimizing costs and load factor.