PartnerNet Technical Support Engineer

PartnerNet is looking for an ICT Engineer to join our team.

At PartnerNET, we are proud to be certified as a Great Place to Work . Our commitment to creating a supportive and innovative work environment has been recognized globally, and we strive to ensure that every team member thrives both professionally and personally.

We are looking for a skilled individual with experience in the IT and Telecommunications field.

PartnerNET is a value-added distributor of Unified Communication, Wireless & Wired Networks, Building Automation, Unified Collaboration, Network Security Products based in Athens. PartnerNET represents some of the largest ICT manufacturers, worldwide, offering complete business solutions to the Greek and European market.

Position Description

• Management of L2 Reseller's technical requests using telephone and written communication
• Online technical support
• Continuous research and monitoring of industry developments and competition.
  
  

The company is constantly evolving and offers prospects for development and growth, in a modern and pleasant environment.

Requirements

• IEK / TEI / AEI graduate
• 1-3 years of experience working in a relevant position.
• Very good Knowledge & Use of Greek and English language, oral and written.
  
  

Desired knowledge

• Asterisk based IP-PBX, Installation & Administration
• Alcatel Lucent PBX & Networking Installation & Administration
• Network, Routing & Firewall Configuration & Administration
• Experience in the operation and management of telephone networks
• IP routing & switching technologies, Main routing protocols
• Experience in PBX, VoIP and IP telephony
• Desired certifications in telephony systems
• GCS, GCP Certifications
  
  

Desired Abilities

• Identify problems and solve them
• Sharpness and quick understanding
• Ability to communicate by telephone
• Team spirit and good cooperation with colleagues
• Ability to take initiatives
• Ability to design and organize, time and volume management and proper completion of work
• Desire for continuous education and learning new technologies
  
  

Candidate profile

• Professionalism, responsibility, consistency and emphasis on detail
• Communication ability and negotiation skills
• Focused on successful achievement of goals
• Design and organization skills
• Ability to plan, divide and perform multiple tasks
• Developed skills in resolving issues under pressure
• Mood for growth and development.
• Military obligations fulfilled. (Refers to male candidates)
  
  

Benefits

Training and Skill Development:

Unlock your potential with continuous training opportunities, empowering you to acquire and hone new skills that enhance your professional growth.

Corporate Private Health Insurance Plan:

Prioritize your well-being with our comprehensive corporate private health insurance plan, providing peace of mind and support for you.

SupportRoom: Workplace support that covers all pillars of wellness for employees