Operations Manager

Be part of the team. The team that makes it happen. We have an exciting position for an Operations Manager for our hotel Nimbus Mykonos.

Guided by our purpose and our values, together, we live our values in pursuit of our purpose: to bring forth a sense of tranquility and intimacy while providing high quality services that will exceed the expectations of visitors by turning their stay in each destination into an experience of a lifetime. The love for hospitality and the creation of unique personalized experiences characterized by warm hospitality and authenticity with an emphasis on every detail - this is the vision of Nimbus Group Hotels.

We are looking for a highly energetic, results driven and experienced candidate.

The ideal candidate functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to the company.

The position reports directly to the Managing Director of the company.

Responsibilities

• Successfully administer daily operations of the entire resort.
• Maintain high attention to detail & exceptionally strong service standards.
• Successfully lead HODs and hotel team members.
• Oversee recruitment, orientation, training of all staff.
• Manage, motivate and develop team members to achieve excellence.
• Efficient coordination of departments and weekly staff programming.
• Ensure continued conformity to all Health & Safety, ISO and legislative requirements.
• Set up budgets and monitor revenue management.

Απαραίτητα Προσόντα:

The ideal candidate should have:

• Diploma in hotel management or relevant field.
• A minimum of 4 years’ experience in a 4 or 5 star hotel in an executive management role.
• Excellent knowledge of computer applications.
• Comprehensive experience in hotel operations, alongside the ability to leverage, negotiate and establish relationships with key stakeholders.
• Exceptional service orientation, with focus and delivery on guest satisfaction and a demonstrated success in leading exceptional service experiences.
• Proven leadership and communication skills in supporting team members to consistently attain personal and departmental performance goals.
• A good understanding of budget and revenue management in a similar sized property.
• Good knowledge of HACCP, ISO 9001, health and safety and food hygiene regulations.
• Proactive approach with exceptional initiative and problem solving abilities to ensure highest levels of productivity and guest satisfaction.
• Adept in working both independently and as a member of a collaborative team.

Παροχές:

• Attractive salary package based on experience and qualifications.
• Social insurance and other funds as legally defined.
• Bonus scheme and meals at work.
• Accommodation & Half Board included
• Continuous learning and development opportunities
• Friendly work environment

Inclusion and Diversity

Nimbus Hotels is an equal opportunities employer. We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are and provide equality of opportunity so that everyone can fulfill their potential.