Hotel Operations Manager

• Oversees daily operations functions of the hotel according to the Organizational chart
• Holds regular briefings and meetings with all head of departments to overview performance and propose corrective
• Ensures full compliance to Hotel operating controls, SOP’s, policies, procedures, and brand standards
• Leads all key property issues including capital projects, customer service and refurbishment
• Handles complaints and oversees service recovery procedures
• Responsible for the achievement of hotel's annual Operating Budget & Sales Plan
• Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded
• Ensure all decisions are made in the best interest of the hotels and management.
• Developing improvement actions, carry out costs savings
• Closely monitors hotel’s business reports on a daily basis and takes decisions accordingly
• Helping in the procurement of operating supplies and equipment and contracting with third-party vendors for essential equipment and services
• Act as a final decision maker in hiring a key staff
• Overseeing and managing all departments and working closely with department heads on a daily basis
• Manage and develop the Hotel Executive team to ensure career progression and development
• Be accountable for responsibilities of department heads and take ownership of all guest complaints
• Provide effective leadership to hotel team members
• Leads in all aspects of business planning
• Responds to audits to ensure continual improvement is achieved
• Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements
  

Απαραίτητα Προσόντα:

Prerequisites:

• The ideal candidate is a highly intelligent hotel professional with outstanding, management skills and extensive hands-on experience.
• Available to work when needed, including weekends, holidays, and nights

Education:

• Bachelor of Science degree in Hospitality, Business Management or similar course of study
• At least 5 years of experience in hotel environment as an Operations Hotel Manager demonstrating organizational leadership skills
• Excellent knowledge of English
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint)
• Integrity, reliability and accurate reporting
• Strong people management experience
• Flexibility, Multitasking & Ability to solve complex problems
• Excellent communication and interpersonal skills
• Effective team-building skills, the ability to influence and lead people and establishing a motivational work environment

Παροχές:

Benefits

• Competitive compensation package
• Pleasant working environment
• Supportive management
• Excellent opportunities for career progression
• An attractive package of benefits is offered according to qualifications.

Should you wish to be a member of Asty Mykonos team, please send us your CV with a photo. All applications will be treated in the strictest confidence. CV’s with no reference code and not fulfilling the above prerequisites won’t be taken under consideration.