Stores Account Supervisor North

At Metlen Energy & Metals, we are catalysts for a sustainable future, leading the green energy transition with innovative solutions while being a reference point for competitive green metallurgy. Our global presence covers two business Sectors: Energy and Metallurgy. With a consolidated yearly turnover of €6.3 billion and a workforce of over 5,500 dedicated individuals, we fuel success through cutting-edge technology and diverse talent.

We are committed to embracing new state-of-the-art technologies and advancements, propelling us towards a cleaner, brighter tomorrow. Our positive footprint extends across five continents, leaving a lasting impact. We foster a culture of resilience, challenge, respect, excellence, and change, empowering our diverse workforce to achieve remarkable outcomes.

We are looking for a Account Stores Supervisor to join our B2C team in Thessaloniki.

By joining this role, you'll play a vital part in driving the growth and success of both franchisee and owned stores. You'll develop sales strategies, collaborate on marketing campaigns, and ensure operational efficiency. By supporting franchisees and leading initiatives for store optimization, you'll help enhance performance and deliver an exceptional customer experience. Your leadership and analytical skills will be key to achieving business goals and fostering strong partnerships.

Your role will encompass:

• Developing and executing a comprehensive sales strategy for both franchisee and owned stores to meet sales targets and foster growth.
• Collaborating with the marketing team to create and implement promotional campaigns and sales events to drive customer traffic and increase sales.
• Analyzing market trends and competitor activities to identify best practices and innovative strategies for enhancing store performance.
• Leading initiatives to improve staff training, product knowledge, and customer service skills across all stores.
• Monitoring store costs, implementing cost control measures, and optimizing store performance based on key performance indicators (KPIs).
• Building and maintaining strong relationships with franchisees, providing operational support, and ensuring adherence to brand standards.
• Conducting regular performance reviews with franchisees, addressing operational issues, and providing solutions to improve efficiency.
• Supporting franchisees in maintaining attractive store layouts and improving sales performance.
• Overseeing store expansion and remodeling projects according to the company’s growth and optimization strategy.
• Ensuring the smooth rollout of store remodels and maintaining a high-quality customer experience across all locations.

What you bring to the role:

• 5+ years of experience in retail operations.
• Bachelor’s degree in Marketing, Business Administration or or a related field.
• industryExpertise in Sales Strategy Development and Sales Performance Management.
• Strong knowledge of Retail Industry and Retail Operations.
• Proficiency in Negotiation, Contract Management, and Sales Analytics Tools.
• Ability to analyze data using Excel and Sales Forecasting Tools.
• Experience with Fees Stores Network and MS Office.
• Leadership skills with proven Team Management and Problem Solving abilitie.s
• Excellent Communication and Presentation Skills.
• Adaptability and a commitment to Continuous Learning.

Your Benefits:

• Competitive renumeration package.
• Ticket Restaurant.
• Protergia Discount.
• Pension Plan.
• Μedical plan.

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At Metlen Energy & Metals we are proud to have Diversity and Inclusion at the centre of everything we do. We are committed to Equal Employment Opportunity regardless of race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity or religion.

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