Otj Training & Quality Specialist

At Metlen Energy & Metals, we are catalysts for a sustainable future, leading the green energy transition with innovative solutions while being a reference point for competitive green metallurgy. Our global presence covers two business Sectors: Energy and Metallurgy. With a consolidated yearly turnover of €6.3 billion and a workforce of over 5,500 dedicated individuals, we fuel success through cutting-edge technology and diverse talent.

We are committed to embracing new state-of-the-art technologies and advancements, propelling us towards a cleaner, brighter tomorrow. Our positive footprint extends across five continents, leaving a lasting impact. We foster a culture of resilience, challenge, respect, excellence, and change, empowering our diverse workforce to achieve remarkable outcomes.

We are currently looking for a talented OTJ Training & Quality Specialist (Maternity Cover - 1 year contract) to join our B2C team part of our M Energy Customer Solutions Division in our Athens Offices.

By joining this role, you will play a vital part in ensuring that Sales Teams acquire the necessary skills and knowledge, while also monitoring and evaluating the quality of work, providing feedback, and driving continuous improvement initiatives

Your role will encompass:

• Performing quality assurance processes to monitor and evaluate employee or partner performance.
• Providing constructive feedback to employees or partners, based on quality evaluations and observations.
• Identifying opportunities to enhance training materials, processes, and methodologies based on feedback and industry best practices.
• Collaborating with teams to maintain accurate records of training activities, performance evaluations, and improvement plans.
• Generating reports to communicate training and quality metrics to the team’s management.
• Implementing improvements and adjustments based on feedback and evaluation outcomes.
• Identifying skills gaps and recommending training solutions to enhance employee skills and capabilities.

What you bring to the role:

• Bachelor’s degree in Education or related fields.
• 1 + years of experience in training, quality assurance or a similar role.
• Proficiency in MS Office.
• Experience in reporting.
• Certifications in training or quality management are a plus.
• Familiarity with CRM systems and evaluation tools.
• Strong understanding of training methodologies and quality assurance processes.
• Excellent presentation and communication skills.
• Detail-oriented with strong organizational and multitasking abilities.
• Strong interpersonal skills and the ability to work collaboratively with various teams.
• A focus on problem-solving and a continuous improvement orientation.

Your Benefits:

• Competitive remuneration package.
• Ticket Restaurant Card.
• Group Health Insurance program.
• Protergia discount on electricity and natural gas bill.
• Pension Plan.

Follow us on LinkedIn and stay updated on our latest news

We respect your personal data. All personal information in your application and CV will remain strictly confidential.

At Metlen Energy & Metals we are proud to have Diversity and Inclusion at the centre of everything we do. We are committed to Equal Employment Opportunity regardless of race, colour, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity or religion.

[email protected]