IT Application / Software Support Specialist at Prenatal ΑΕΒΕ

1) Job Responsibilities:

• Support and manage the company's Softwares: ERP (D365FO, Epsilon Pylon Commercial, Retail Software


• Installation, maintenance, and upgrade of software applications


• Provide software solutions support to users (Helpdesk)


• Participate in projects for the development and improvement of IT infrastructure/Software


• Troubleshoot software issues and report errors

2) Required Qualifications:

• Degree in Information Technology or related field


• Experience with Windows and Linux operating systems


• Knowledge of databases (SQL)


• Good command of English (written and spoken)


• 2-3 years of relevant work experience

3) Skills:

• Problem-solving and analytical skills


• Experience in web application development and management (e.g., HTML, CSS, JavaScript)


• Knowledge of programming languages (e.g., Python, Java, C#)


• Ability to work in a team and collaborate effectively with colleagues


• Adaptability and ability to manage multiple tasks


• Good communication skills and customer service orientation


• Organizational skills and attention to detail

4) Preferred Qualifications:

• Certifications in networking (e.g., CCNA, CompTIA Network+)


• Knowledge of networks (LAN, WAN, VPN) and networking principles


• Experience with project management tools (e.g., Jira, Trello)


• Understanding and knowledge of information security principles


• Experience in task automation and scripting (e.g., PowerShell, Bash)

5) Benefits:

• Company mobile device and connection


• Company laptop


• Opportunity to work remotely on some days each month