Rooms Division Manager

Located in Kérkira, Greece, Angsana Corfu Resort & Spa is the first Banyan Tree Group property in Europe. It combines the brand’s Asian roots with Mediterranean and Corfiot influences, offering luxury hospitality services by blending the warmth and charm of the unique Greek and Asian cultures.

We foster a work environment characterized by learning and synergy, two of our Brand’s Core Values. We enjoy lifelong learning & working collectively to succeed in our short and long-term team & business goals! Additionally, we aim to empower ourselves, colleagues, and local communities through innovative sustainability projects that we organize and run throughout the year!

Job Opening: We are looking for a dynamic Rooms Division Manager to join our team and help us maintain our commitment to excellence!

Role responsibilities (include but are not limited to)
•Oversee the overall operations of the Rooms Division, including Front Office and Guest Services
•Ensure exceptional guest experiences through efficient management and staff training
•Monitor and maintain standards of service and room quality
•Collaborate with other departments to enhance guest satisfaction and operational efficiency
•Develop and implement strategies to increase occupancy and revenue
•Manage budgeting, forecasting, and financial performance for the Rooms Division
•Handle guest complaints and feedback promptly and professionally
•Stay updated on industry trends and competitor strategies

Απαραίτητα Προσόντα:

Role Requirements & Person Specification
•Bachelor’s degree in hospitality management or a related field
•Proven experience in hotel operations, particularly in Rooms Division management
•Strong leadership skills with the ability to motivate and develop a team
•Excellent communication and interpersonal skills
•Knowledge of property management systems and PMS software
•A passion for customer service and a keen eye for detail
•Fluency in English; additional languages are an advantage

Παροχές:

Benefits & Offers
•Competitive salary and benefits package depending on position Job Grade
•Ongoing trainings, around department & company standards
•Opportunity to travel, work and live abroad through our cross-exposure programs (work and get trained in other BT properties around the globe during the winter period)
•Professional development and career advancement opportunities
•A supportive and collaborative work environment
•Membership of ALL Heartist Accor staff card, offering staff rates across all Accor properties worldwide