Customer Service Specialist (Czech / Slovak / Norwegian / Danish)

Bilingual Customer Advisor (Czech / Slovak / Norwegian / Danish)

Location: Athens, Greece (On-Site, Hybrid or Remote)

Relocation Package Available for EU Candidates!

Are you ready to escape the cold and spend your winter in sunny Greece? Join us as a Bilingual Customer Advisor, where youll combine meaningful work with the vibrant Mediterranean lifestyle. Whether you prefer the buzz of working in our modern office or the flexibility of remote work, this opportunity lets you thrive while enjoying all that Greece has to offer.

Your Role

As a Customer Advisor, youll:

• Assist customers via phone and email, resolving their inquiries with professionalism and care.
• Accurately log customer feedback and complaints in the system, ensuring efficient follow-up.
• Troubleshoot issues using your problem-solving skills, training, and support materials.
• Offer tailored recommendations and solutions to frequently asked questions.
• Handle issues within agreed service level agreements (SLAs) to maintain high satisfaction.
• Contribute to an exceptional customer experience that reflects our company values.
  
  
  

Why Greece?

• Mild winters with sunny weather, perfect for outdoor adventures and a relaxed lifestyle.
• Affordable cost of living compared to other European destinations.
• Immerse yourself in Greeces rich culture, history, and stunning landscapes.
• Enjoy vibrant cities like Athens and Thessaloniki, with their mix of modern and traditional charm.
• Weekends on beautiful beaches or exploring famous islandswhats not to love?
  
  
  

What Were Looking For

If youre passionate about customer service and thrive in an international environment, we want to hear from you! Heres what we need:

• Fluency in Czech / Slovak / Norwegian / Danish (mandatory).
• A good level of English (C1) to collaborate with teams and handle system tools.
• Strong problem-solving and troubleshooting abilities.
• Excellent communication skills and a friendly, customer-focused approach.
• A High School Diploma or higher.
• A proactive attitude and the ability to work efficiently under pressure.
  
  
  

What We Offer

We want to make your experience with us rewarding and enjoyable:

• Relocation Package: Assistance for those moving to Greece, making your transition smooth and hassle-free.
• Flexibility: Choose to work on-site in Athens or remotely from anywhere in Greece.
• Comprehensive training program to help you succeed, even if its your first role in customer service.
• Competitive salary with opportunities for growth and development.
• A chance to work in a multicultural environment, building lifelong skills and connections.
  
  
  

Make the Move to Greece

Why not turn your winter into a sunny adventure? Join us in Greece for an exciting career opportunity and experience the best of Mediterranean living.

Apply today and include your CVwe cant wait to welcome you to our team!