Spa Manager

Seeking to offer our guests the experience of the famed Greek hospitality, at Doryssa Hotels & Resorts we have identified that a huge part of that experience has to do with our people.

For this reason, we consider our personnel our most valuable asset. We invest in the people of our teams and cultivate fruitful working relations that, in some cases, count as many as three decades, something which we consider a huge success. As we continue to grow, we are constantly on the lookout for hospitality professionals who are motivated and inspired to contribute in turning people’s holiday dreams into holiday realities.

Join our team! If you are passionate about hospitality and have a genuine interest in making guests’ vacation time an unforgettable one, then we will be thrilled to hear from you.

Key Functions of the Role:

• Provide exceptional leadership and a positive work environment


• Overseeing all departmental functions including short- and long-term planning, as well as day-to-day operations


• Recruit, hire, and develop talented spa professionals


• Train, monitor, and coach performance of all sales and service staff

• Manage the Spa in the most efficient way, maximizing Spa occupancy and/or revenue in order to surpass budgeted objectives


• Continual development of Spa menu and wellness programs to ensure the guest experience


• Develop or implement marketing promotions

Role Requirements:

• Degree/Diploma in Spa/Physiotherapy would be also highly appreciated.

• Service focused personality is essential and previous leadership experience required


• Minimum 3 years management in a luxury resort and existing knowledge of overseeing wellness operations is required


• Ability to lead by example, believe in a strong team culture and set the scene for high performance


• The ability to maintain operating criteria, to create spa concepts/programs and be responsible for the coordination and scheduling of all Spa related services in relation to consistency with policies, company philosophy and objectives for the Spa


• Financial management skills including the ability to analyse financial results, forecasting and develop operating budgets

• Proficient in Microsoft Office


• Solid knowledge of Spa operations including systems


• A fast learner, with a positive attitude


• Comfortable in a fast-paced high-volume environment


• Totally fluent in Greek and English is mandatory

• Third European language will be considered as an asset


• Excellent personal presentation, interpersonal skills, and problem-solving skills

Benefits:

• Competitive remuneration package in a dynamic and highly professional working environment


• Accommodation and meals