Technical Customer Support (German)

Start: 6nd December Shift: Mon-Fri / 10 -18..00 Duties And Responsibilities Management-of-incoming-calls,-chats,-messages-and-emails -Identify-and-assess-customers’-needs-to-achieve-satisfaction -Build-sustainable-relationships-of-trust-through-open-and-interactive-communication -Provide-accurate,-valid-and-complete-information-by-using-the-right-methods/tools -Meet-personal/customer-service-team-targets-and-case-handling-quotas -Keep-records-of-customer-interactions,-process-customer-accounts-and-file-documents -Follow-communication-procedures,-guidelines-and-policies- REQUIREMENTS: Native-/-near-native-in-languages-required-(Italian) -good-command-in-English -Strong-phone-contact-handling-skills-and-active-listening -Customer-orientation-and-ability-to-adapt/respond-to-different-types-of-characters -Excellent-communication-skills -Ability-to-multi-task,-prioritize,-and-manage-time-effectively- Offer Excellent remuneration package Private medical insurance Unlimited contract 10% monthly performance bonus

This position is based in Greece, preferably in the Attica region. While this is a remote flexible role it is required to reside in this country. Who we are: MoneyGram is a customer-centric, digital-first, cross-border money movement network. Through our strong culture of fintech innovation, we’re transforming the way consumers and businesses send and receive money in nearly every country...

Nous sommes une entreprise de renom, située au cœur d'Athènes, une ville ensoleillée et animée, imprégnée d'histoire, de culture et de délices culinaires méditerranéens. Si vous êtes passionné par la satisfaction client, les nouvelles technologies et que vous rêvez de vivre une expérience professionnelle unique dans un cadre enchanteur, c'est l'opportunité idéale pour vous ! Description du Poste : En...