Reservations Agent

Our Mission:

At Hotel Operation, we believe in recognizing true passion, building a strong team and treating
everyone we meet the way we would like to be treated ourselves. We are looking for passionate
and enthusiastic individuals to join our team and our objective as the company that manages
the finest hotels and resorts wherever they are located in Greece.

Your Job:

Are you excited to work with a team and arrange a guest’s vacation? This position may be a
perfect fit for you!

Απαραίτητα Προσόντα:

● Excellent Communication Skills: A reservation agent should possess strong verbal
and written communication skills to effectively interact with customers, colleagues, and
vendors.
● Customer Service Orientation: Ability to provide exceptional customer service and
handle inquiries, complaints, and requests in a professional and courteous manner.
● Attention to Detail & Professionalism: A reservation agent needs to be detail-oriented to accurately record
information, process reservations, and ensure customer satisfaction.
● Multi-tasking Abilities: Ability to manage multiple tasks simultaneously, such as
answering phone calls, responding to emails, and processing reservations in a
fast-paced environment.
● Time Management Skills: Effective prioritization of tasks and efficient use of time to
meet deadlines and ensure smooth operations.
● Language Skills: Fluency in additional languages, especially languages commonly
spoken by customers as english.

*Prior service in a corresponding department for at least 1 year is required

Παροχές:

Our Benefits:

● Competitive Salary remuneration based on qualifications
● Rewarding work Culture & positive environment
● Excellent mentoring, Training and Development opportunities.
● Team Building Activities
● Employee recognition programs
● Transportation Benefits