Retail Agent / One&Only Kéa Island

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Shimmering in the depths of the azure Aegean Sea, a story-filled island of myths and marvels, One&Only Kéa Island emerges to honour untold beauty with authentic flavours of Greece. The warm Mediterranean hospitality is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

Job Summary

Assumes responsibility of the smooth operation of the Boutique, maintaining appropriate levels of stock and supplies for the team. Will liaise with all guests in a polite and professional manner. Will prepare any financial reports if required.

Key Duties and Responsibilities

• Takes responsibility to ensure that all displays are attractive and well maintained.


• Provides a warm and professional manner when interacting with guests and team members.


• Is responsible for all promotional activities and ensuring that targets are met.


• Conducts any additional sales related activities as their role dictates.


• Ensures that any guest preferences are accurately report to the Front Office Team for updating in the SAGA system for future use.


• Follow the brand principles of We Create Joy in every interaction both internally and externally.


• Ensure that the retail outlet is always manned.

Skills, Experience & Educational Requirements

• High School Diploma


• Minimum 1 year experience Retail agents position preferable in a hotel setting.


• Excellent knowledge of English


• Computer Literacy


• Telephone Etiquette