Consultant ServiceNow

SingularLogic, a Space Hellas Group member, is a leading Enterprise Software and Digital Integrated Solutions and Services provider for large enterprises and organizations of the Private and Public sectors.

The Opportunity

We are looking for inspired Consultants, to join SingularLogic highly skilled ServiceNow consulting practice, supporting implementation projects and presales activities for our customers, for large-scale Public & Private Sector solutions

Responsibilities

• Design, develop, and customize ServiceNow applications and modules across various functional areas, including but not limited to IT Service Management (ITSM)


• Documenting process requirements to fulfill business needs


• Defining governance structure, roles and responsibilities and required reports/dashboards

Requirements

• University Degree in Computer Science, Information Systems or similar field (a Master’s degree will be considered a plus)


• At least 2 years of relevant working experience in the field of IT Service Management, as a member of ITSM project implementation team (implementation, support etc.) or as a member of an IT team implementing ITSM internally


• Highly proficient in MS Office Suite (Word, Outlook, PowerPoint and Excel).


• Willingness to travel for client meetings and projects as required

Pluses:

• Prior working experience in ServiceNow platform


• ITIL certification


• ServiceNow certifications (es. CSA, CAD, ITSM, etc.)


• Knowledge of relational databases, (e.g. Oracle, SQL)


• Experience in JavaScript, HTML,CSS


• Communication Protocols (e.g. HTTP, JSON, API, WS, SOAP, REST,XML)

Soft Skills

• Good communication and interpersonal skills- a customer-centric mindset


• Excellent verbal, written and presentational skills in both Greek and English; other languages will be considered a plus


• Ability to work under tight deadlines


• Team Player

We offer

• Attractive remuneration package (depending on experience)


• Personal Development & Training program


• Laptop and relevant equipment


• Private health insurance


• Friendly working environment


• Work/life balance


• Opportunity to develop your career and skills by joining complex and large projects


• Hybrid work model