Customer Support for Movie Platform (Norwegian Speaker)

Are you passionate about customer service and intrigued by the world of movies? Join our team in Greece as a Customer Service Representative, where you'll specialize in assisting users on their everyday usage of the services. Embrace the opportunity to engage with diverse customers, ensuring their seamless streaming experiences and resolving inquiries with finesse. Bring your enthusiasm for customer satisfaction and immerse yourself in the dynamic streaming industry while making a difference.

Tasks

Your responsibilities and impact as a Customer Service Agent will be:

Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by:

• Answering incoming customer queries promptly
• Identifying issues and providing effective solutions to ensure customer satisfaction
• Recording customer data accurately in the CRM system
• Providing ad-hoc support as required
• Being a team player and collaborating for the success of the team and project
  
  
  

Requirements

Skills, qualifications and interests you need to succeed in this role:

• A native level of Norwegian and a fluent level of English
• In-depth understanding of the value and impact of a superior customer experience
• A high school degree or a bachelor’s degree
• Excellent listening skills and proficient communication abilities
• A drive for excellence and professionalism
• Strong teamwork skills and dedication to collaborative success
• Excitement about intercultural communication and the expatriate lifestyle
• Living in or willing to relocate to Greece for an international career and life experience
• A valid Greek work permit (if required).
  
  
  

Benefits

What benefits are in it for you?

• Long-term fixed-term contract with yearly renewal.
• Full-time hours with rotating shifts, 8h/day from Mon - Sun 8 AM - 10 PM
• Salary: 1030€/month (paid 14 times) + bonusses on performance of up to 250€/month - increasing base salary for permanency
• Accommodation package (acommodation provided OR financial support for relocating candidates)
• Perks for international candidates, including flight reimbursement and assistance with relocation logistics (e.g paperwork etc.)
• Access to company-organized activities, language lessons, and social events.
• Genuine career growth prospects across various paths.
  
  
  

Your Future Workplace:

Located in Greece, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!

Living in Chania on Crete: What to Expect

• Cultural Riches: Explore Chania's historic Old Town and immerse yourself in local festivals.
• Natural Wonders: Enjoy stunning beaches, hiking trails, and scenic landscapes.
• Culinary Delights: Indulge in fresh, Mediterranean cuisine at seaside tavernas and mountain villages.
• Hospitality: Experience warm welcomes and genuine hospitality from locals.
• Relaxed Lifestyle: Embrace the laid-back pace of island living in Chania.
  
  
  

Apply now and enjoy a personalised recruitment process where diversity is not a Buzzword because it's normality. Get specific tips and tricks for your Resume and Interview with the hiring company to increase your chances of landing the job.

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