Front Office Manager

Koullias Hotels is seeking to recruit

Front Office Manager

We areseeking a dynamic candidate to join our team at Atlantis Hotel, a 4-starproperty and proud member of Koullias Hotels, located on the stunning island of Kos.

Our Philosophy

Hospitalityfrom the heart. Authenticity and tradition are in harmony withinnovation. Sustainability is a way of life Sense of family among ourguest and staff. Services Quality is our promise.

Responsibilities

• Lead the front desk team and ensure a smooth guest check-in/check-out experience.
• Provide training and ongoing support to ensure staff are well-prepared for their roles.
• Handle escalated guest concerns and resolve issues efficiently.
• Coordinate with other departments to manage room availability and optimize occupancy rates.
• Monitor front desk operations to guarantee proper staffing and coverage.

Requirements

• Degree in Hospitality
• Minimum of 3-5 years’ experience in a relevant position in 4* hotel
• Strong organizational, time-management skills, problem-solving and decision-making skills, with the ability to handle complex and/or escalated guest issues and find creative solutions
• Team spirit and customer-oriented approach
• Fluent in English, additional languages a plus.

Why work with us?

• Attractice remuneration package
• Accommodation and full meals
• Work in a prestigious and welcoming environment
• Professional skills development

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