Technical Service Specialist

Diversey, Inc.
Πλήρης απασχόληση Γεμάτη μέρα
Αθήνα

Main Responsibilities

  • Provide service in F&B customers across a defined clientele
  • All types of equipment , electrical, plumbing and mechanical installation , initial programming and calibration
  • Scheduled service calls to identify process errors and ability to propose solutions
  • Un-scheduled/emergency service calls for fault diagnosis and problem solving
  • Participate in customer acquisition projects/trials
  • Sharing information and liaising with sales colleagues with an ultimate goal to satisfy customer needs
  • Knowledgeable to coach customers in safe use of dosing equipment and products, proper use of personal protection equipment, basic problem solving
  • Monitor competitive activities- maintain OEM relations

Skills and abilities

  • Previous service experience in related position will be considered as plus
  • Strong technical problem solving skills and willingness to innovate
  • Self motivated and results oriented with excellent ability to organize, plan and implement own work
  • Basic understanding of chemistry of cleaning
  • Perseverance & energy to achieve objectives
  • Excellent communication skills
  • Proven ability to deal effectively with all levels of customer contacts

Educational background

  • Degree in electrical sector
  • Good command of English is a plus
  • Excellent use of Excel, Word, Power Point
  • Clean driving licence

Place of work: Athens

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