Business Analyst – B2B e-Commerce

Πλήρης απασχόληση Γεμάτη μέρα

Department: Digital Commerce Platform, Digital & Technology Platform Services

Location: Location free within Coca-Cola Hellenic countries

Contract: Permanent

A business analyst in the B2B e-Commerce area acts as the key player in collecting the business requirement, writing technical & functional specifications & proposing solution design to build & deliver an E2E product that meets business expectations. They ensure long term solution design stability, maintainability, compliance & data integrity according to the CCH landscape & standards.


• Collaborate with business, collect & analyze requirements. Turn them into functional/technical specification, including effort estimation.

• Co-own the product lifecycle together with the product manager from an E2E perspective from conception to retirement (Business, information, data, systems, financials, delivery & maintenance)

• Together with the product manager as well as the solution architect and other stakeholders collaborate cross-functionally and validate process compliance of new requirments, provide solutionning while targeting simplification and standartisation

• Align solution UI/UX aspects with an expert/vendor, align UI/UX proposals with product owner Business stakeholders as well as Countries, plan A/B testing when appropriate

• Support product manager in driving backlog prioritization and help sprint objective definition

• Configure & customize in SAP Commerce Cloud in alignment with Developers

• Document & ensure features/user stories are well documented and following SAFE AGILE principles & EA guidelines/ best practices

• Drive sizing & ROM estimates with the CI/CD team to ensure accurate sprint planning (on-scope/on-time/on-budget)

• Support pro-actively the product team to improve the state of the product based on new capabilities, innovations, usability & performance to ensure best-in-class product delivery.

• Participate in complex (Cross-Stream, Cross Functional) discussions with stakeholders when determining the functional/technical requirements/capabilities needs to meet business goals.


• University Degree in a relevant area, preferably in computer science.

• 3+ years of experience as SAP Commerce Cloud Consultant, performing configuration, testing and moving releases to production environment.

• Strong FMCG industry-specific solutions knowledge in the Commercial area and proficiency in at least one of the sub-areas listed: B2B, B2B2C e-Commerce & marketplaces.

• Any certification related to SAP Commerce Cloud or other e-Commerce solutions will be considered as an advantage.

• Proven experience in managing a product backlog to capture business requirements, analyze, assess while providing functional/technical specifications including solution proposal.

• Experience in working with a multi-disciplinary agile team to provide solution recommendations to business requests.

• Ability to support complex projects related to consumer and/or customer facing Solutions.

• Knowledge and experience with Agile/Scaled Agile and DevOps delivery models.

• Proven ability to work in a multi-cultural environment.

• Strong communication and influencing skills.

• English proficiency


We are a family of 33 thousand engaged people. Each and every one of us is the secret ingredient of Coca-Cola HBC – one of the world’s largest bottlers and partner of The Coca-Cola Company. Our every day mission is to delight over 715 million consumers by offering a choice of over 100 iconic global and favorite local brands in the moments that matter, 24 hours a day, 7 days a week. We are a truly empowered and talented team that drives superior results by winning and learning every day in 29 countries, across 3 continents. Our success comes from us working together as one to make a positive difference for the local communities we serve.


At Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.

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