Croatian Customer Advisor for Foundever - Athens, Greece

Πλήρης απασχόληση Γεμάτη μέρα
About Foundever

Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter

Come and work with us.

Are you Croatian native or fluent with strong English communication skills?

Looking to make your career in a multicultural environment in historic Athens?

So we have the perfect opportunity for you!

Your future project: join our Croatian Customer Support team

As a customer service specialist in this project, your daily responsibilities will include:

  • Provide the highest level of support to our customers via phone and email on a range of issues

  • Give accurate, valid and complete information by using the right procedures

  • Be the owner of the customer query and ensuring a timely resolution and response

  • Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner

  • Meet and exceed our customer service quality goals, compliance regulations and productivity targets

  • Create amazing customer experience that people value and we are proud of

  • Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

  • Native or proficient level of Croatian (C2)

  • Intermediate level of English (at least B2) both verbal and written

  • Strong communication skills - with excellent phone conversation skills, attentive listening and superior writing skills

  • Analytical and problem solving skills with strong attention to detail

  • Desire to learn and advance, be a curious investigator and problem solver

  • Must hold EU citizenship or valid work permit for Greece

  • Be a local candidate or willing to relocate to historic Athens, Greece

Go further with Foundever

  • Very competitive wages and stability

  • Fully paid training

  • Permanent contract

  • Private healthcare

  • Continuous learning/development opportunities

  • Competitive career opportunities

  • A safe, friendly, diverse, supporting and technological company

  • International and multicultural environment (celebrations, initiatives to develop your skills and events to increase the team spirit)

  • EverBetter wellness program (Fitness room in our premises & Personal Trainer)

Apply Today!

At Foundever, we recognize that our success is rooted in the diversity of our team, and we firmly believe that our differences are a powerful asset

As an equal opportunity organization, we hold a deep appreciation for diversity and actively foster an inclusive environment

We are dedicated to respecting and valuing the unique perspectives, backgrounds, and abilities of every individual within our company

Our mission is to support you in achieving your goals by providing the guidance and resources you need to reach new heights

Follow us.

Πώς να εφαρμόσει

Για να υποβάλετε αίτηση για αυτήν την εργασία θα πρέπει να εξουσιοδοτήσετε στον ιστότοπό μας. Εάν δεν έχετε ακόμα λογαριασμό, εγγραφείτε.

Δημοσιεύστε ένα βιογραφικό

Παρόμοιες εργασίες

Πλήρης απασχόληση Γεμάτη μέρα
We are PrintecPrintec is a leader in business-to-customer transaction technologies in Central and Eastern Europe, offering a wide range of technological solutions that reimagine transactions and create easy and secure interactions for 35 years.From click & collect parcel delivery and...
ManpowerGroup Greece
Πλήρης απασχόληση Γεμάτη μέρα
Η ManpowerGroupGreece, για λογαριασμό πελάτη της, μιας δυναμικά αναπτυσσόμενης επιχείρησης που παρέχει υπηρεσίες στον χώρο του asset management και του ξενοδοχειακού κλάδου,Αναζητά Assistant Accountant.Τοποθεσία: Αθήνα, ΑττικήςΗ θέση αναφέρεται στον Διευθυντή Λογιστηρίου.Σκοπός:Ο ρόλος της θέσης αφορά στην καταχώρηση των παραστατικών προμηθευτών...
Πλήρης απασχόληση Γεμάτη μέρα
Η εταιρία Κώστας Α. Παπαέλληνας (Ελλάς) ΑΕΒΕ δραστηριοποιείται από το 1969 στην ελληνική αγορά στους τομείς Υγείας, Φροντίδας, Ομορφιάς και Διατροφής με κορυφαία προϊόντα όπως Geisha, Tabasco, Spira, Scholl, Lutece, Holco κ.α.. Στο πλαίσιο της δυναμικής της ανάπτυξης, η εταιρία...